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How Do You Apologize Without Admitting Guilt? [Solved]
Empathize with the patient and family without admitting liability. Statements such as “I am sorry that this happened,” or “I am sorry that you are in such pain” capture regret in a blame-free manner. Describe the event and medical response in brief, factual terms.
Stop Apologizing. SAY THIS INSTEAD!
I was recently reading an article on one of my favorite blogs Man Repeller about these two phrases and it really got me thinking.
A perfect apology in three steps | Jahan Kalantar | TEDxSydney
Saying sorry is something most of us are terrible at – we favour emojis over emotions. In this touching short talk, criminal defence …
How to Admit You’re Wrong & Say Sorry | Free Advice
11 year-old Adam Chernick is not your average 11-year-old. He wears a bowtie everyday, manages his own stock portfolio, and …